Your privacy,
respected.
At Khelnar Dokan, we only ask for the information we need to deliver your order and support you well. This policy explains what we collect, why we collect it, and how we keep it safe.
Last updated: June 2026
Information we collect
When you place an order, we collect your name, mobile number, email address, and delivery address. This is the information we need to confirm your order, ship it, and reach you if there is a question.
We may also keep a record of your order history and any messages you send us, so we can serve you better over time.
How we use your information
We use your details to process and deliver orders, confirm them over the phone, arrange cash-on-delivery, and provide support. We may occasionally contact you about an order or, if you have agreed, about new toys and offers.
We do not use your information for any purpose you would not reasonably expect from a toy shop.
Sharing your information
We share your name, address, and mobile number with our delivery partners only so they can bring your order to you. We never sell your personal information to anyone.
We may disclose information if required by law or to protect our rights, but only to the extent necessary.
Data retention
We keep order information for as long as needed to run our business, meet our records and tax obligations, and resolve any disputes. When it is no longer needed, we remove it.
Cookies
Our website uses minimal cookies and similar technology to remember your basket and language preference and to keep the site working smoothly. You can clear or block cookies in your browser, though some features may then work less well.
Your rights
You can ask us what information we hold about you, request a correction, or ask us to delete your details. Just contact us and we will help.
Contact us
If you have any question about your privacy or this policy, call us or email us. We are happy to help.
Questions about your data?
Reach out any time. We are glad to explain how we handle your information.